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Filing Complaints

In Oct 29 2010, the U.S. Department of Education published a regulation which, among other provisions, required out-of-state providers of online and distance education to provide its students and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency. As out-of-state students are admitted into the college, the appropriate state agency complaint contacts will be published here.

Bethel College Accrediting Agency contacts:

The Association for Biblical Higher Education (ABHE)
5575 S. Semoran Blvd Suite 26, Orlando, Florida 32822-1781
Phone: 407-207-0808

Virginia contacts:
SCHEV provides a webpage for students who may have a complaint against a college

Maryland contacts:
Maryland Attorney General
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202
Phone: 410-528-8662 FREE/888/743/0823 (toll free)

Pennsylvania contacts:
To file a formal complaint against a postsecondary institution, follow the appropriate procedure process for Community Colleges, Colleges, Universities and Seminaries

For Additional Information:
Pennsylvania Department of Education - Postsecondary and Adult Education
333 Market Street, 12th Fl | Harrisburg, PA 17126-0333
Phone: 717.783.8228 | Fax: 717.722.3622